Sales Policy – Lapotis.xyz

At Lapotis.xyz, we are committed to providing a seamless shopping experience for our customers. Please review our Sales Policy to understand the terms and conditions that apply to all purchases of language learning toys for toddlers from our website.

1. Order Processing

  • All orders are processed within 1-3 business days after payment confirmation.
  • You will receive an order confirmation email with your purchase details.
  • Once shipped, a tracking number will be provided via email.

2. Payment Methods

We accept secure payments through:

  • Credit/Debit Cards (Visa, MasterCard, American Express)
  • PayPal
  • Other secure payment gateways displayed at checkout

All transactions are encrypted to ensure maximum security.

3. Pricing & Promotions

  • All prices are listed in USD and are subject to change without notice.
  • Discounts and promotions are valid for a limited time and cannot be combined unless stated otherwise.
  • We reserve the right to cancel any order if an incorrect price or promotion is applied due to a system error.

4. Shipping Policy

  • We offer domestic and international shipping with reliable carriers.
  • Estimated delivery times vary based on location and shipping method selected at checkout.
  • Customers are responsible for any customs duties or import taxes for international shipments.

5. Order Modifications & Cancellations

  • Orders can only be modified or canceled within 12 hours of placement.
  • Once an order has been processed for shipping, it cannot be changed or canceled.
  • For assistance, contact us immediately at info@lapotis.xyz.

6. Returns & Refunds

  • We accept returns within 30 days of delivery for eligible products.
  • Refunds are issued once returned items are received and inspected.
  • Please refer to our Refund and Returns Policy for more details.

7. Damaged or Incorrect Orders

  • If you receive a damaged, defective, or incorrect item, notify us within 7 days of delivery.
  • We will arrange for a replacement or refund at no extra cost.

8. Customer Support

For any questions or concerns regarding your order, feel free to contact us:

📍 Address: 32501 Highway 62, Franklinton, LA 70438-7754, USA
📞 Phone: (318) 202-3054
📧 Email: info@lapotis.xyz

Thank you for choosing Lapotis.xyz – where learning begins with play! 🎉